96 percent of our customers recommend my-vpa.

What customers say about us:

Welcome to Germany's market leader for Virtual Personal Assistance

Our clients use our app to delegate tasks, projects and overhead processes, which our VPAs carry out virtually on the PC, phone and internet.

Our Virtual Assistance service is always available to you
Germany’s biggest community of virtual assistants is available on demand at all times and from anywhere over the phone, via the web or the mobile app. Outsource entire processes or individual tasks to a scalable, professionally trained team of office assistants without overheads. Also benefit from an inexpensive and flexible service provided by our young and highly motivated team that is available 24/7.

No overheads and more flexibility
The workload of office workers is usually subject to typical cycles. The volume increases towards the end of the month and decreases at the beginning. Fluctuations in staff and economic circumstances have a direct effect on the workload of office processes. You can now take measures to prevent this by taking advantage of our flexible and attractive hour packages, for which there are no overheads. On the my-vpa Cloud Management Platform, you can see in real time who is currently working on which task and what its status is. Allocate limited budgets to colleagues to maintain complete control over the costs for all office tasks.

Further information can be found in our whitepaper “Cost Control and Budgets”, which you can download here. (in German)

Predictability: Know when your tasks will be complete
A core feature of the my-vpa Assistants Service is the ability to plan and control completion dates. You can choose the completion date when setting up your task. Your VPA will confirm the submission date to you before they start work on it. Missed deadlines are a thing of the past, as you only pay for what meets your specifications.

Further information can be found in our whitepaper “Optimal Delegation”, which you can download here. (in German)

Remote working is in our roots
my-vpa is a company that has been based on remote working from the very beginning. This benefits you by allowing you to integrate your assistants directly into your usual daily processes. Each VPA is equipped with the most modern devices and software that are certified under the General Data Protection Regulation (GDPR). You can now take advantage of technology like you never have before. Take your collaboration to the next level with your remote my-vpa team by giving them your phone number, VPN access, and so on, as though they were your own employees.

Further information can be found in our whitepaper “Integration in Your Company”, which you can download here. (in German)

Premium features and KPIs
The my-vpa Cloud Management Platform provides you with statistical evaluations in real time and allows you to keep an eye on who’s working on which tasks at all times. Take advantage of all this new valuable data to help your company grow and enhance the way you manage your processes. Take it to the next level and expand your personal VPA service with add-ons, e.g., for managing work on weekends and public holidays. We would be happy to advise you on how to outsource your internal processes to mv-vpa.
You tell us to jump and we say 'How high?'!
We at my-vpa are experts in office services. But we’re also able to handle other subject areas. Thanks to our pool of certified experts, we’re able to provide services to the usual my-vpa standard from the birth of a social media campaign to the creation of an e-commerce platform. Simply talk to your personal VPA about your requirements.
Security and data protection
Data protection and security have been a cornerstone of my-vpa even since before the introduction of the General Data Protection Regulation (GDPR).
As well as taking organisational measures, such as regularly training our over 160 employees, we also instruct all new employees in the highest my-vpa security standards. We also use a self-developed, locally hosted Cloud Management Platform that meets and, in many aspects, exceeds the highest IT security standards.

Further information can be found in our whitepaper “Security and Data Protection”, which you can download here. (in German)

my-vpa can assist you in these task areas

Click on the task areas to learn more

Correspondence
Formatting work
Document creation
More

Calendar mgmt
Transcriptions
Research
More

Social media
Online advertising
Newsletters, 
SEO
More

Telesales
In-house sales
Sales network development
More

Website, online shop
Blog, 
landing pages
On-site SEO
More

C-level training
Foreign languages
References
More

So funktioniert der my-vpa "Managed Service"

Our VPAs are selected by our HR specialists through a multi-stage selection process and are intensively prepared for the work they take on. After you’ve registered with us and purchased an hour package, we will assign you a VPA who suits your requirements and is overseen by one of our VPA managers. Your VPA will be immediately at your disposal via the app. So, you only pay when have a task to delegate and you don’t have to worry about your VPA’s workload.

We will also assign you a dedicated customer advisor, who will be happy to answer your questions and discuss any issues you may have. Your customer advisor works together with the VPA manager to oversee the services provided by your VPA, i.e., keeping to your budgets, deadlines and quality standards.

Your customer advisor and the responsible VPA manager will continuously check and optimise the quality of your VPA’s work. They mainly focus on ensuring adherence to deadlines, budget requirements and quality standards. If you have any questions about the quality of the work, you can chat with your client advisor at any time.

The VPA manager will train your VPA on an individual basis in regular meetings to ensure that they produce high-quality work for you. In addition, we hold one-to-one discussions with you to identify subject areas in which your VPA can improve their skills in the my-vpa Academy. This allows us to check our VPAs’ performance and development over time.

Whenever your VPA is on holiday, absent or ill, we will take care of finding a suitable replacement straight away. Like all employees, our VPAs do, of course, take holidays and are not immune to falling sick. That’s why we prepare for these eventualities ahead of time, especially for ongoing tasks. This allows us to continue working on your tasks as if nothing happened. Your client advisor will be happy to discuss your individual backup plan with you, e.g., backup VPAs or work instructions.

We also offer our expert service for tasks that require particular specialist knowledge. If you require such services, we will look within our own community for assistants with this knowledge or suitable experts. Then it’s up to you who you decide to delegate the task to.

If you’re looking to delegate larger jobs or entire projects or processes to us, we will be happy to provide you with additional assistants at any time. In this instance, our service provides you with a fixed contact person for your virtual team, who will organise how your tasks will be carried out in the team. This makes communication very efficient, and you don’t need to worry about organising or managing a team.

You can use this service for a specific period of time to delegate a project to a virtual team or for an unlimited period of time to outsource processes to a virtual office team. Some of our projects involve more than 70 assistants.

Our application allows you to quickly delegate tasks across all devices. You can use voice messages, photos, videos and text. You also have complete control over your tasks. We in the management team also check to make sure that your budgets, deadlines and quality standards are being met.

You can also use our app to communicate with your VPA in a secure environment and exchange data via an integrated file sharing system. This app is the perfect app for working efficiently with one or several assistants. You can also invite your colleagues to your account and have them join forces with your virtual team using the multi-user function.

Many of our clients are working with a virtual assistant or team for the first time. Your client advisor is available via chat to advise and support you on how to optimise your productivity with our service.

As a management team, we find solutions to your problems. As we are a large community, we also have to deal with common problems like equipment breaking or human error. We, therefore, can’t promise that we’re immune to having problems ourselves. What we as the management team can promise is that we will promptly find a solution. So, you can rest assured that our competent team will handle any problems that arise.

As the market leader, we have over 10 years of experience in virtual assistance.

You too can benefit from our experience - register for free today.

400+

VPAs

50,000+

tasks completed

6,000+

B2B clients

96%

recommend us

40+

areas of expertise

2010

– year of foundation

my-vpa on Facebook and Twitter

6 months ago

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12 months ago

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Was sind die Unterschiede in der Zusammenarbeit mit Angestellten, Freelancern und my-vpa? Unsere Zusammenstellung: www.my-vpa.com/assistenzbereiche/virtuelleworkforce/ ... See MoreSee Less
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1 years ago

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Vielen Dank an unsere Kunden, Mitarbeiter und Partner für eure Unterstützung! Auf ein Jahr 2024 voller Zuversicht und Frieden.#FriedlicheWeihnachten #solidarität #gemeinschaft ... See MoreSee Less
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1 years ago

my-vpa.com
Unsere begehrten Weihnachtsjobs sind wieder da! Wie immer kannst du diese bequem von zu Hause aus im November und Dezember erledigen. Dieses Jahr suchen wir freiberufliche Virtuelle Assistenten (m/w/d) für zwei Jobs, bei denen es wieder um tolle Printprodukte wie Weihnachtskarten geht.1. Qualitätsprüfung und E-Mail Kundensupport2. Grafik-DesignDu kannst dich für einen der beiden Jobs bewerben: www.my-vpa.com/weihnachtsjob-23/Viel Erfolg! ... See MoreSee Less
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1 years ago

my-vpa.com
100% Remote, Flexibel und Abwechslung. Wir suchen zum nächstmöglichen Zeitpunkt einen Projektassistenten (m/w/d) mit Leidenschaft für exzellenten Kundenservice und dem Talent, sich flexibel auf unterschiedlichste Kundenbedürfnisse einstellen zu können. Hast Du Lust auf eine spannende Reise mit uns und unseren Kunden? Bewirb Dich auf: www.my-vpa.com/posting-projektassistenz/#remotejobs #remotework #virtualassistant #virtuellerassistent #VPA #Projektassistenz ... See MoreSee Less
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2 years ago

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Wir blicken auf ein turbulentes und ereignisreiches Jahr zurück. Dafür möchten wir uns von Herzen bei unseren KundInnen, AssistentInnen und Mitarbeitenden bedanken. Speziell möchten wir unser IT Team aus der Ukraine erwähnen: trotz der furchtbaren Umstände haben sie uns weiterhin tatkräftig und erfolgreich unterstützen können. Großen Dank! Wir wünschen allen ein besinnliches und friedliches Weihnachtsfest. #weihnachten #Christmas #peace #STANDforUkraine ... See MoreSee Less
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2 years ago

my-vpa.com
Ja, es ist wieder so weit! Unsere begehrten Weihnachtsjobs sind wieder da! Wie immer kannst du diese bequem von zu Hause aus im November und Dezember erledigen. Dieses Jahr suchen wir freiberufliche Virtuelle Assistenten (m/w/d) für drei Jobs, bei denen es wieder um tolle Printprodukte wie Weihnachtskarten geht.1. Qualitätsprüfung und E-Mail Kundensupport2. Telefon-Kundensupport3. Grafik-DesignDu kannst dich für einen der drei Jobs bewerben.First Come, First Served.Jetzt bewerben: www.my-vpa.com/weihnachtsjob-3/ ... See MoreSee Less
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3 years ago

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Bootstrapping Startup: Wie my-vpa helfen kannEine Unternehmensgründung ist eine Herausforderung. Die Finanzierung und Marktetablierung oft nicht einfach, Prognosen mit Unsicherheit behaftet. Start-ups in der Gründungs- und Wachstumsphase können vom my-vpa-Angebot profitieren: Flexible Kostenstruktur, kein Kostendruck - und unsere Experten übernehmen das Recruiting der gesuchten VPAs!Wie das für ein E-Commerce-Startup funktionieren kann, liest du hier: www.my-vpa.com/assistenzbereiche/bootstrapping-startups-myvpa/ #VPA #myvpa #virtuelleassistenz #virtuelleteams #virtuelleworkforce #startup #gründen #gründer #ecommerce #bootstrapping #teehaus ... See MoreSee Less
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3 years ago

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#friedlicheosterzeit #peacefuleastertime #tempsdepâquespaisible #мирнийчасвеликодня#мирноепасхальноевремя ... See MoreSee Less
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3 years ago

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Parlez-vous français?my-vpa est à la recherche d'employés freelance/indépendants ayant de très bonnes compétences en français. Voulez-vous un excellent travail flexible que vous pouvez effectuer confortablementde chez toi ? Nous sommes à l'affût maintenant!Plus d'information:www.my-vpa.com/wp-content/uploads/2022/03/FR_Ausschreibung-KAM-2022_FR.pdf…End of Google Translation 😊 ... See MoreSee Less
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3 years ago

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3 years ago

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Wir haben die Aktivitäten auf unserer Plattform im letzten Jahr angeschaut und haben ein paar Highlights in einer kompakten Grafik zusammengefasst.#busy #VirtualWorkforce #virtualassistant #virtualteams #VPA #OnDemand #myvpa #platformeconomy #adapt #Scale #workdifferent ... See MoreSee Less
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3 years ago

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„Wenn’s alte Jahr erfolgreich war, dann freue dich aufs Neue. Und war es schlecht, ja dann erst recht“ (Albert Einstein)#neujahr #optimismus #newwork #virtuellerassistent #vpa #virtualteams #virtualworkforce ... See MoreSee Less
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3 years ago

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Vielen Dank unseren Kunden und unseren Virtuellen Assistenten in aller Welt für die erfolgreiche Zusammenarbeit. Wir wünschen allen entspannte Weihnachtstage und einen frohen Ausklang eines ereignisreichen Jahres.#weihnachten #Christmas #newwork #virtuellerassistent #VPA #virtualteams #VirtualWorkforce ... See MoreSee Less
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3 years ago

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Die “besinnliche” Vorweihnachtszeit: In vielen Unternehmen bedeutet sie besonders viele Aufträge, aber auch krankheitsbedingte Personalengpässe, Stress und Mehrarbeit. Schenke dir und deinem Team mehr Durchblick in den kommenden Wochen, indem du gezielt für Entlastung sorgst.Unsere VPAs unterstützen dein Team bei Aufgaben aus den Bereichen Backoffice, Sekretariat, Marketing, Vertrieb, Design oder Executive VPA. Und zwar ganz flexibel dann, wenn du Unterstützung benötigst.#advent #weihnachtsgeschäft #christmastime #myvpa #virtuelleassistenz #virtuellerassistent #ondemand #virtualassistant #remotework ... See MoreSee Less
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3 years ago

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Timing ist alles - aber nicht alles ist langfristig planbar. Mit dem Service von my-vpa können Unternehmen schnell reagieren, wenn Ihre Auftragslage mehr Manpower erfordert. Und bleiben dabei flexibel.#adapt #Scale #workdifferent #myvpa #virtuelleassistenz #virtuellerassistent #OnDemand #virtualassistant #remotework ... See MoreSee Less
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3 years ago

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Kundenzufriedenheit ist uns sehr wichtig, denn wir wollen mit unseren Kunden langfristig zusammenarbeiten. Unsere Kundenbetreuer stehen daher per Chat mit Rat und Tat zur Seite, wenn du Fragen hast. Und sollte ein Problem auftauchen, kümmern wir uns um eine schnelle Lösung für dich. Genau das solltest du als Kunde erwarten können.#adapt #Scale #workdifferent #VPA #myvpa #büroassistenz #virtuelleassistenz #virtuellerassistent #remotework #kundenzufriedenheit ... See MoreSee Less
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