What should be paid attention to in communication?

We are passionate service providers – the idea of quality and its maintenance accompanies us in our daily work. To ensure the quality of our results, there are countless approaches and tools.

Communication:

1. Always read through the respective task carefully.
2. If something in the task description is unclear to you, ask about it via the task chat – bundle your questions & be precise.
3. For tasks longer than three hours, work with intermediate results (unless you’re sure it’s a familiar task or/and you know the customer well) & ask for a short feedback. Inform your customer in advance that you are going to proceed in this way, so that they can prepare for it and the deadline can be adjusted if necessary.

Spelling:

1. Pay attention to spelling when communicating with the client and in your results. For this purpose, I recommend the LanguageTool tool. In addition to an online check, it also offers several add-ons for Chrome and Firefox, Google Docs and Word, among others. This also allows you to check the spelling in your task and individual chats.
2. Are you writing a text or blog post for a customer? The spelling issue is even more sensitive there. I recommend reading your texts aloud once each plus using the spell checker of your word processing tool as well as a second one. I have had good experiences with  rsp24 as a second tool. On the subject of reading your own text aloud, I also received a tip from Zora that Word now offers a Speech output feature for reading texts aloud.