Frequently Asked Questions (FAQ)
- Am I allowed to present my VPA on my website & social media sites?
- Am I liable for what a VPA does on my behalf?
- Can I hire away or directly employ my VPA?
- Do I have the copyright for what my VPA is working on?
- Do the hour packages have a limited validity?
- Is an additional confidentiality agreement necessary?
- Is it possible to have my remaining budget or a booked hourly package refunded?
- Is my data safe on my-vpa and with my VPA?
- Can I delegate tasks to my VPA outside of the my-vpa platform?
- Do you also perform product or service evaluations?
- How can I control the working time of my VPA in my-vpa app?
- How can I delegate a task in the app?
- How can I delegate a task in the my-vpa app?
- How do I get in touch with my VPA and how quickly will I get a response?
- How do I receive my results?
- How does the "Fixed Shifts & Periods" add-on work?
- Can I integrate my employees/co-workers into my account?
- Do I always have the same VPA or will there be a change of VPA from time to time?
- Do I have to do anything else once I have booked a package?
- Do you offer a multi-user account for companies?
- How do I get a VPA?
- How do I pay for my hour package?
- How does the add on "Tandem VPA" work?
- How is the quality of work of my VPA checked?
